Privacy Policy

Last updated: 16 June 2026

HOME VISION FURNITURE LTD, trading as Home Vision Furniture, is responsible for personal information collected through this store.

Company number: 12783117
Registered address: 401 Lordship Lane, London, England, N17 6AE
Email: support@homevisionfurniture.co.uk
Telephone: +44 20 8040 3085

Information we collect

We may collect your name, billing and delivery address, email address, telephone number, order history, customer-service communications, delivery and tracking information, device and browser information, IP address, cookie choices, fraud-prevention information and payment-status information. Complete card details are normally processed by payment providers and are not stored by us.

How we use information

We use personal information to process and deliver orders, confirm payment, provide order updates, manage returns and refunds, respond to enquiries, prevent fraud, secure and improve the website, meet legal and accounting duties, and send marketing where permitted.

Legal bases

Depending on the purpose, we rely on performance of a contract, compliance with a legal obligation, legitimate interests or consent. You may withdraw consent at any time where consent is the basis for processing.

Sharing information

We may share necessary information with payment providers, Shopify and other ecommerce providers, delivery and logistics companies, hosting and IT providers, analytics and marketing providers where consent is required, fraud-prevention services, professional advisers and public authorities where legally required. We do not sell customer personal information.

International transfers

Some service providers may process information outside the United Kingdom. Where required, appropriate safeguards are used.

Retention and security

We retain information only for as long as reasonably necessary for the purposes described, legal and accounting requirements, dispute resolution and fraud prevention. We use reasonable technical and organisational safeguards, although no online system can be guaranteed completely secure.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. You may withdraw consent and complain to the UK Information Commissioner’s Office. We may need to verify your identity before completing a request.

Marketing and cookies

You can unsubscribe from marketing using the link in an email or by contacting us. Transactional order messages will still be sent. Details of cookies and consent choices are provided in our Cookie Policy.