Product Sourcing and Quality

Product sourcing

Home Vision Furniture offers furniture sourced for resale through its supply and distribution network. Depending on the product, an order may be stored within our supply network, dispatched by a distribution partner, delivered by a specialist furniture carrier or supplied with assistance from an external manufacturer or wholesaler.

Where another organisation assists with storage, fulfilment or delivery, the customer’s sales contract remains with HOME VISION FURNITURE LTD. Customers should contact Home Vision Furniture for order support, cancellations, returns and refunds.

Product descriptions

We aim to provide clear information about materials, dimensions, colour, finish, storage features, assembly requirements and product variations. Natural materials such as wood, stone, rattan and natural fibres may display variations in colour, grain, texture and pattern. These variations are normal characteristics rather than necessarily faults.

Product images

Product photographs are intended to represent the design and appearance as accurately as reasonably possible. Colours may appear differently because of screen settings, lighting, photography, natural material variation or manufacturing batches. Customers should review the written description and dimensions as well as photographs.

Quality concerns

Contact us promptly if a product arrives damaged, incomplete, faulty or materially different from its description.

Email: support@homevisionfurniture.co.uk
Telephone: +44 20 8040 3085